Pj99 Terms & Conditions — What You Need to Know Before You Start

1 Definitions & Applicability

In these Terms & Conditions, "pj99", "we", and "our" refer to the pj99 gaming platform and its operating company. "User", "you", and "member" refer to any individual who has registered on pj99 or is using the platform.

These Terms & Conditions apply automatically whenever you access the platform through the pj99 website, mobile app, or any other channel. Our Privacy Policy and Responsible Gaming guidelines are incorporated into these Terms by reference.

• These Terms & Conditions are governed by the applicable laws of Bangladesh.
• In the event of any dispute, pj99's decision shall be considered final.
• These Terms are available in both English and Bengali; in the event of any discrepancy, the Bengali version shall prevail.

2 Account Register

To open an account on pj99, you must provide accurate and complete information. Accounts registered with false or incomplete details may be closed.

• Each individual may hold only one account.
• Keeping your account password confidential is entirely your responsibility.
• Sharing your account with any third party is prohibited.
• The information you provide at registration will be used for identity verification at a later stage.
• If you notice any suspicious activity on your account, contact pj99 support immediately.

3 Age Verification

Pj99 is a responsible gaming platform. Users must be at least 18 years old to participate. Access by minors is strictly prohibited.

• During registration, you must confirm that you are 18 years of age or older.
• Pj99 may request a national ID or passport for age verification at any time.
• If a user is found to be a minor, the account will be closed and all deposited funds will be forfeited.

4 Deposits & Payments

Deposits on pj99 can be made via Mobile Banking, Nagad, Rocket, and bank transfer. All deposits are processed in BDT.

• The minimum deposit amount is BDT 500.
• Deposits are typically credited to your account within a few minutes.
• If you experience any issues with payment processing, please contact our support team.
• Payments from third-party accounts are not accepted.
• All transactions are processed through SSL-encrypted channels.

5 Withdrawal Policy

Your account must be fully verified before you can make a withdrawal from pj99. Withdrawals cannot be processed on unverified accounts.

• The minimum withdrawal amount is BDT 1,000.
• Withdrawal requests are typically processed within 24–48 hours.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals can only be made to a registered payment method.
• Pj99 may request additional verification for unusual transactions.

6 Bonuses & Promotions

All bonus offers on pj99 are subject to specific terms and conditions. By claiming a bonus, you agree to the associated terms.

• The welcome bonus is available to new members only and can be claimed once.
• The wagering requirement for each bonus will be stated separately.
• Winnings earned using bonus funds are subject to specified conditions before withdrawal.
• Pj99 reserves the right to void any bonus if abuse is suspected.
• Promotional offers will no longer apply once they have expired.

7 Gaming Rules

All games available on pj99 are powered by certified third-party software providers. Game outcomes are determined by a Random Number Generator (RNG), ensuring complete fairness.

• Each game has its own rules and payout structure, which can be viewed within the game itself.
• If a game is cancelled due to a technical issue, all bets will be refunded.
• If a disconnection occurs during a game, the outcome will be determined based on the server record.
• Any disputes regarding game results must be raised with support within 72 hours.

8 Prohibited Activities

The following activities are strictly prohibited on pj99. If any such activity is proven, the account will be permanently closed and deposited funds may be forfeited.

• Creating or operating multiple accounts.
• Using automated bots or software to play games.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Using the platform for money laundering or illegal fund transfers.
• Harassing or intimidating other users.
• Attempting to breach the platform's security systems.

9 Account Suspension & Closure

Pj99 reserves the right to suspend or permanently close any account at any time without providing a reason. In practice, this action is typically taken for the following reasons:

• Suspected or confirmed violation of the Terms and Conditions.
• Failure to verify identity or providing false information.
• Unusual or suspicious transaction activity.
• Direction by legal authorities.

If an account is closed, our support team will contact you regarding the return of any legitimate deposited funds.

10 Responsible Gaming

Pj99 is committed to responsible gaming. We want every user to enjoy gaming as a form of entertainment, not as an addiction.

• You can set daily, weekly, or monthly deposit limits on your own account.
• You can activate Self-Exclusion for a set period if needed.
• If you experience any gaming-related issues, our support team is here to help.

11 Privacy Policy

Protecting your personal information is a top priority for us. pj99 will never sell your data to third parties.

• Your information is used solely for service delivery and identity verification.
• All data is protected by SSL encryption.
• Information may be disclosed to authorities when required by legal obligation.

To learn more, visit our Privacy Policy page.

12 Changes to Terms

Pj99 reserves the right to update these Terms & Conditions at any time. Registered members will be notified of significant changes via email or SMS.

• Continued use of the platform after any update constitutes acceptance of the revised terms.
• The latest version of the Terms and Conditions will always be available on this page.
• If you do not agree to the updated terms, you may request that your account be closed.