Safe & Responsible Gaming
Playing at pj99 is about more than entertainment — it's about enjoying the experience responsibly. We believe every player should stay in control, and our responsible gaming tools are here to help you do exactly that.
Our Protection Measures
We have multiple layers of protection in place to keep every member safe.
Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, it cannot be changed without approval.
Set a daily time limit for your sessions in advance. Once the time is up, pj99 will prompt you to take a break.
If you need a short break from gaming, activate a cooling-off period ranging from 24 hours up to 6 weeks.
To step away from the platform for an extended period, you can activate self-exclusion for anywhere between 6 months and 5 years.
Once losses reach your set limit, your session will automatically stop — protecting you from further financial harm.
Pj99 strictly enforces an 18+ policy. Age is verified at registration, and supporting documents may be requested in cases of doubt.
Responsible gaming means enjoying your experience while always staying in control. At pj99, responsible gaming isn't just a policy — it's part of our culture. We want every member to remember that gaming is a form of entertainment, not a livelihood.
Online gaming can sometimes lead people to spend more time or money than intended, which may affect their personal and family lives. pj99 takes this seriously and actively supports every member in building healthy gaming habits.
Our responsible gaming program is built on three core principles: Awareness, control, and support. We want you to always play mindfully, set your own limits, and reach out to us whenever you need support.
There are warning signs that indicate your gaming habits — or those of someone close to you — may be becoming a problem. Check the following against your own experience:
You are regularly spending more than your budget on gaming.
You feel a strong urge to keep playing in order to recover your losses.
You want to stop gaming but can't, and you feel restless when you try.
You are lying to or hiding your gaming activity from family or friends.
Work, studies, or family responsibilities are being neglected because of gaming.
You are gaming with borrowed money or funds taken from others.
Setting limits on pj99 is simple. Just follow these steps:
Log in to your pj99 account and go to the profile menu.
Click on the "Responsible Gaming" option.
Choose what applies to you — deposit limit, time limit, loss limit, or wager limit.
Set your limit on a daily, weekly, or monthly basis, then confirm.
Limits take effect immediately once set. Decreasing a limit is instant; increasing one requires a 24-hour waiting period.
Ask yourself the following questions. If most of your answers are "yes", your gaming habits are healthy and under control.
I set a dedicated budget for gaming and stick to it.
I see gaming as entertainment, not a source of income.
When I lose, I accept it calmly and don't chase losses by playing more.
I don't prioritize gaming over family, friends, or work.
I have never borrowed money or taken funds from others to fund my gaming.
I can stop gaming whenever I want without any trouble — no urges, no anxiety.
Log in to your account and activate these features right now.
If you have any questions or need help with responsible gaming, don't hesitate to get in touch.
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